Public Information Technician / Program Technician II
Program Technician II
Under the general supervision of the Supervising Program Technician II, (SPT II), the Program Technician II (PT II) independently handles the more difficult complaints and inquiries from the public, which require more detailed knowledge of all Board of Registered Nursing (Board) programs and operations. The PT II must interpret and apply detailed statutes, rules, regulations and policies in order to provide accurate responses to public inquiries.
Program Technician
Under the close supervision of the Supervising Program Technician II, (SPT II), the Program Technician (PT) handles complaints and inquiries from the public, which require detailed knowledge of all Board of Registered Nursing (Board) programs and operations. The PT must interpret and apply detailed statutes, rules, regulations and policies in order to provide accurate responses to public inquiries.
For more details, see attached duty statements.
You will find additional information about the job in the Duty Statement.
Working Conditions
NOTE: Candidates must have applied for/taken the examination for the appropriate classification, in order to be considered for this vacancy or have the ability to lateral transfer into the position.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Roseanna Kafati
(916) 515-5263
Roseanna.Kafati@dca.ca.gov