Temporary Retail Operations Associate
Since being founded in 2015, Mejuri has turned fine jewelry into an everyday occasion while working towards making a positive impact in our communities, the industry, and the world. Because jewelry is an expression of self, and how you show up in the world should have no limits. That’s why we work with trusted suppliers across the globe, using high-quality, responsibly-sourced materials to create pieces meant to last a lifetime—that feel like you.
The people behind our pieces extend beyond our incredible partners and trusted supplier network to our employees across the globe. Over the years, we’ve grown from a small team working out of Toronto, Canada to a global brand with over 500 employees across our headquarters, retail, and distribution teams. As we continue to scale, our operations team plays a vital role in ensuring every order is fulfilled with precision, care, and a customer-first mindset.
Role Purpose
At Mejuri, our Temporary Retail Operations Associates are essential to delivering the exceptional customer experience we’re known for. You’ll support our Ship-From-Store operations by ensuring online orders are picked, packed, and shipped with accuracy and care—helping get the right products to the right customers as quickly as possible. This temporary full-time role runs from November 12th through December 4th, with the possibility to extend through December 24th based on business needs. You’ll work Monday through Friday, 8-hour shifts (40 hours per week) alongside a passionate, high-performing retail operations team. This opportunity is ideal for someone who thrives in a fast-paced environment, takes pride in their attention to detail, and enjoys being part of a collaborative, mission-driven team. Every package you prepare represents Mejuri’s promise to our customers: high-quality pieces, delivered with care.
Availability
- Must be available part-time, Saturday and Sunday, for the duration of the temporary term (November 12 – November 30), with potential extension to December 24.
- Must be available during key operational periods such as Black Friday, Boxing Day, and product launch events.
What You’ll Do
- Pick customer orders accurately using handheld scanners or picking maps.
- Carefully pack orders according to Mejuri’s standards, ensuring products are in sellable condition and beautifully presented.
- Maintain accuracy and speed to achieve daily fulfillment and shipping goals.
- Keep packing and back-of-house areas organized, efficient, and aligned with company standards.
- Partner with your retail and operations teammates to ensure seamless execution of daily priorities.
- Champion Mejuri’s Core Values each day — Own It, Act with Integrity, Embrace Ambiguity, Be Curious, Team First, and Love Our Customers.
What You’ll Bring
- Strong attention to detail with a focus on accuracy and efficiency.
- Excellent communication skills and a team-oriented mindset.
- Comfort using technology such as scanners or inventory management systems.
- Flexibility to adapt to changing priorities and fast-paced workflows.
- A positive, approachable personality and genuine passion for what you do.
- A desire to contribute to Mejuri’s mission of redefining luxury through quality, craftsmanship, and care.
Performance Indicators
- Order accuracy and fulfillment speed
- On-time shipment rate
- Adherence to packaging and inventory standards
Pay Transparency
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay of $20-$21 per hour based on a candidate’s experience and qualifications.