JC-499939 - Vendor Support Analyst
The Women, Infants, and Children Program (WIC) has been part of the nation’s nutrition safety net for 50 years.
Extensive research has found WIC to be a cost-effective investment that leads to healthier infants, more nutritious diets, health care for children, and subsequently higher academic achievement for students. WIC helps families receive healthy food, nutrition education, breastfeeding support, and referrals to healthcare and other community services.
Like other divisions within the California Department of Public Health (CDPH), WIC builds its program by addressing social determinants of health. WIC impacts the life course by promoting health practices that can ultimately improve life outcomes often experienced by vulnerable communities.
WIC serves babies and children up to age five, pregnant women, and new mothers. Dads, grandparents, foster parents of young children, and working families are welcome at WIC too!
Monthly, nearly one million WIC participants can find support at one of 84 local agencies which offer services at more than 500 sites throughout California. WIC participants can redeem their food benefits at approximately 3,800 grocers that are authorized to serve WIC families.
In 2019 - 2020, the WIC Division implemented an Electronic Benefits Transfer (EBT) card called the California WIC Card and a new management information system known as WIC WISE, that allows WIC participants to be served more efficiently. The CDPH WIC Division works continuously to improve its operations and system to better support families and its partners.
About the CDPH/WIC Family
Over 200 state staff work at CDPH’s WIC Division, headquartered at the Natomas campus in Sacramento. WIC is committed to a hybrid workforce and the state provides a modest stipend for those who fully and partially work from home. Staff are provided with a computer or laptop, camera, and large screen to conduct their work. We build our unit teams virtually and maintain contact with stakeholders by being on camera to solidify our relationships.
The WIC Division is led by senior managers administering a Local Policy and Health Programs Branch, Local Services Branch, Vendor Management Branch, Communications, Food, and Vendor Policy Branch, Data and Integrity Branch, Systems Integration Branch, and the Operations team.
Through these branches, our support staff, analysts, specialists, researchers, and nutritionists serve the needs of WIC families, supports our program partners, and ensures the California WIC Program is administered appropriately and effectively.
The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.
CDPH is an E-Verify employer.
Department Website: https://www.cdph.ca.gov
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As an employee of the Vendor Management Branch (VMB), the incumbent serves as part of a team that provides monitoring, training, and support for and collaboration with grocery vendors statewide that serve Women, Infants and Children (WIC) Program families.
The candidate works under the direction of the Chief, Vendor Support Unit (VSU), Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) performs the more responsible, varied, and complex work in a variety of technical and analytical assignments involved with the operation and monitoring of vendor compliance functions of the WIC Division. The AGPA exercises professionalism and tact when interacting with staff and the public and provides technical support and assistance to other analysts in the VMB. The AGPA performs complex administrative and technical functions requiring strong oral, writing, and Microsoft Office skills. Statewide travel up to 10% of the time.
This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.
Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
1. Ability to work both independently and in a team environment
2. Ability to manage conflicting priorities.
3. Ability to communicate effectively with staff at various levels, external agencies, and the general public
4. Demonstrate excellent verbal and written communication skills including reviewing and editing documents
Experience In:
1. Communicating sensitive and confidential materials clearly and concisely in written and verbal formats.
2. Experience in managing and overseeing a project from inception to completion
3.Experience in outreach, community engagement, or public relations roles.
Knowledge Of:
1. State and federal policies and regulations as it related to the WIC program
2. Completed Staff Work Methodology
3. Information gathering techniques
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at
https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=499939