Tax Technician I

                                            CDTFA is looking for a 

                                              TAX TECHNICIAN I

Under the close supervision of the Business Taxes Administrator (BTA) I, the Tax Technician (TT) I performs the less complex technical duties and support functions for the unit. This may include, but is not limited to, applying laws, rules and policies relating to the California Department of Tax & Fee Administration’s (CDTFA) programs, issuing permits, performing account maintenance, initiating contact with taxpayers about delinquencies, accessing taxpayer information, processing incoming and outgoing mail, which may include payments, and sensitive or confidential mail and/or material. Travel may be required up to five percent (5%) of the time for training purposes.

This position is designated to receive additional compensation each month per Pay Differential 186, which will require the team member to perform taxpayer counter services at least fifty percent (50%) of the time. This includes assisting taxpayers with registration, account maintenance, and filing returns, over the phone, online, or in person, and assisting taxpayers on calls received through the Customer Service Center/800 Number, Collection Split Line.