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Department of Industrial Relations

JC-525733

Public Information Investigator
LABOR COMPLIANCE REPRESENTATIVE

$4,256.00 - $6,591.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 8/12/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

 

Job Description and Duties

 

Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's Office is comprised of exceptional individuals just like YOU, who contribute to our Agency's goals and success. We celebrate diversity and inclusion, and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers.

Under the supervision of a Deputy Labor Commissioner Supervisor (Senior Deputy) or designee, the incumbent conducts intake consultation assessments with the public for various programs within the Labor Commissioner’s Office (LCO). The incumbent’s role is crucial in the initial stages of public engagement during the intake process to ensure a smooth transition for those seeking guidance and assistance on submitting claims, complaints, applications, and/or reports filed by the public. The incumbent will develop and prepare documented referrals to other units, educate the public on labor laws, and apply theories to assess violations on the liable employers in various claim and report processing.

This position is Bilingual (Spanish).
Utilize Spanish language proficiencies to communicate with monolingual parties, witnesses, stakeholders when Spanish is the primary language. If you are using education to meet one of the patterns of the minimum qualifications, please submit a copy of your degree or transcripts with your application package.

Must successfully pass the Bilingual Proficiency assessment. Teamwork and Collaboration: Promote team cooperation and encourage participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Take responsibility for individual actions to achieve consistent results.

 

Public Information Unit Overview:

The Public Information Unit (PIU) is the subject matter expert in various Labor Commissioner’s Office (LCO) program areas to interview and provide dedicated consultation services to the public on the phone or in-person (walk-in assistance or appointments) at a local district office regarding newly filed claims, applications and/or reports of labor law violations. The Public Information Unit prepares and completes referrals and recommendations to the relevant program area to further process the claim, complaint, report or application filed. The Public Information Unit also coordinates and leads intake workshops or clinics.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.


To be considered for this Labor Compliance Representative job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:  
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4735

You will find additional information about the job in the Duty Statement.

 

Working Conditions

This position is located at: 1515 Clay Street, Oakland, CA 94612.

High-volume, fast-paced office that handles wage claims and consistently interfaces with the public. May travel to assist other offices with conducting conferences. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #: JC-525733

Position #(s): 400-242-9483-XXX

Working Title: Public Information Investigator

Classification: LABOR COMPLIANCE REPRESENTATIVE

$4,256.00 - $4,837.00 A

$4,392.00 - $5,233.00 B

$5,266.00 - $6,591.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

 

# of Positions: 1

Work Location: Alameda County

Telework: Hybrid

Job Type: Permanent, Full Time