Public Safety Dispatcher I

The City of Berkeley invites you to apply for the position of Public Safety Dispatcher I in the Police Department! In this role, you will have the opportunity to receive 911 system emergency and non-emergency calls, operate various dispatch center equipment including computer terminals, and maintains records.

The Public Safety Dispatcher I is the entry-level class in the professional public safety dispatching series. Under close supervision, incumbents are trained in providing technical communications support and computer information processing for police, fire, animal control, parking enforcement, and public works functions in a limited capacity, in addition to call screening and record-keeping and information retrieval in support of public safety activities. 

Public Safety Dispatcher I incumbents gain knowledge and experience through on-the-job training and have the opportunity to demonstrate proficiency to promote to Public Safety Dispatcher II upon successful completion of the Public Safety Dispatcher Training Program and probation.
 

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this position is:
 
EDUCATION
Equivalent to graduation from high school.
 
OTHER REQUIREMENTS
Must be able to pass a medical and psychiatric evaluation. Must be willing to work evening, night, weekend, and holiday shifts.
 
Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.