Administrative Assistant

Los Angeles, CA | Onsite | Non-Exempt

Knight is seeking a detail-oriented and proactive Program & Compliance Administrative Assistant to support critical operational, administrative, and regulatory functions within our programs and compliance team. This role is essential in ensuring our in-house systems are up to date, regulatory timelines are met, and communications between Knight, our Program Administrators (PAs), Third-Party Administrators (TPAs), and internal departments flow efficiently. This role involves a combination of recurring responsibilities and dynamic ad hoc projects, offering a broad exposure to the insurance operations environment.

Pay Range: $19.23-$21.63 Per Hour. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

What you’ll do as a Program & Compliance Administrative Assistant?

Program Administration

• Log new insurance programs into Knight’s internal program tracking system.
• Communicate with Program Administrators (PAs) and Third-Party Administrators (TPAs) to collect necessary program-related information and documentation.
• Upload and maintain contracts, amendments, and related documentation in Knight’s portal and document management systems.
• Provide administrative support to the Program Manager during the onboarding of new programs, Program Administrators (PAs), and Third-Party Administrators (TPAs).
• Coordinate meetings and prepare meeting minutes for distribution.
• Act as the primary point of contact for Knight’s partners, delivering timely and accurate information related to program and administrative matters.

Compliance Support

• Maintain and update the Master Licensing Sheet, including tracking expiration dates, emailing partners for renewals, and updating bond information.
• Manage license and appointment renewals, as well as annual regulatory filings, for multiple internal entities using designated online platforms.
• Process payments for annual reports, vendors, departments of insurance (DOIs), and other related invoices.
• Review incoming Department of Insurance (DOI) complaints and forward them to the appropriate TPA, Legal and Claims team members.
• Track the status of DOI complaints to ensure they are acknowledged and resolved in a timely manner.
• Help maintain Knight’s internal compliance calendar and reminder systems.

General Administrative Duties

• Collect, open, scan, and route incoming mail appropriately. Mail checks as needed.
• Verify and distribute policies and endorsements.
• Monitor and respond to requests submitted through the Knight Insurance Group product form.
• Support ad hoc compliance and operational projects as assigned.

Experience and Qualifications

What we look for in our Program & Compliance Administrative Assistant?

• Prior experience in administrative support, insurance operations, compliance, or legal support is preferred.
• Strong knowledge of insurance licensing requirements and regulatory compliance is a plus.
• Excellent organizational skills and strong attention to detail.
• Ability to manage multiple tasks, prioritize deadlines, and follow up independently.
• Strong communication skills, both written and verbal, to effectively communicate with partners and internal teams.
• Proficient in Microsoft Office Suite and comfortable with web-based document systems.
• Familiarity with insurance licensing and regulatory terms is a plus.

Benefits:

What Do We Offer?

• Medical, Dental, and Vision benefits
• Supplemental life insurance policies for you and your dependents
• Long term disability insurance
• Flexible Spending Account (FSA)
• Employer paid life insurance
• Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• Metro Tap Card and Metro-link Reimbursement
• Onsite Gym with group Yoga and Pilates classes
• UKG Wallet (access to your pay before payday)
• Tickets at Work- Discounts on parks, museums, movie tickets and much more
• AT&T Wireless Discounts
• Midway Rent a Car- Rental car Discounts
• Dell Member Purchase Program

Joining the team at Knight Insurance Company as a Program & Compliance Administrative Assistant offers an exciting opportunity to contribute to the success of the company's programs while ensuring compliance with regulatory requirements. If you possess a strong attention to detail, excellent organizational skills, and a passion for insurance administration, we encourage you to apply and become a valued member of our team.